In a crisis, in a disaster, in a pandemic, 211 is here to help every person in every community find food, pay for housing and bills, and connect to other essential services.

The 211 Helpline will reduce non-emergency calls to 911 as well as reduce the burden on service providers by helping people find the right solution in one call. This approach helps reduce the time agencies spend redirecting calls to other agencies and enables them to spend more time addressing needs of their own clients. Over time, 211 reduces the ultimate cost of services and makes sure dollars are spent most efficiently.

211 is powered by real people — trained specialists who work to identify and address the root causes of a client’s problem. That means from the first hello, someone in crisis is reaching a real person who can provide a connection to help.

For more information visit FindHelp211.org

Donate to 211

Millions of Americans need help recovering from the devastating effects of the pandemic. You can give them the help they need.

By supporting 211, you help connect struggling families, nearly 55,000 a day, with essential services and resources in times of crisis.

211 is powered by real people — trained specialists who work to identify and address the root causes of a client’s problem. That means from the first hello, someone in crisis is reaching a real person who can provide a connection to help.

In a crisis, in a disaster, in a pandemic, 211 is here to help every person in every community find food, pay for housing and bills, and connect to other essential services.

Many people continue to feel the impact of the economic fallout of the COVID-19 pandemic, particularly lower-income Americans, people of color and those without a college degree. As our neighbors struggle, 211 is still fielding more than double its normal calls, mostly for help with housing, bills and food. We need your help to make sure this critical resource continues in communities across the U.S. and Canada.

Donate today to be a part of solving community problems and transforming lives for the better.

For more resources, visit the 211 National Link.

Service Providers

Click here if you are a service provider and would like to be included in the 211 Database.

211 News

211 Helpline Now Live In Will County

Fourth Largest County in Illinois Launches 24/7 Helpline for People in Need WILL COUNTY, IL. (June 1, 2022) – United Way of Will County today launched the 211 Helpline – a free, multi-lingual, confidential, 24-hour information and referral service that provides a...

211 Helpline Launches June 1 in Will County

WILL COUNTY, IL. – United Way of Will County will launch the 2-1-1 Helpline – a free, multi-lingual, confidential, 24-hour information and referral service that provides a central access point to health and human services in Will County – to begin June 1, 2022.

Help a Neighbor in Crisis

By donating to 211, you ensure this vital service can keep changing the lives of struggling families and individuals.